Bring on the Change!

As a contemporary leader, you’ve undoubtedly been asked to support a change management initiative. Ironic though it sounds, change is a constant in today’s business world. Managing change isn’t an easy task. People resist change for many reasons, including fear of personal failure, concern for increased workload or comfort with the status quo. 

Leverage change by focusing on the positive
 

Although change can be negatively perceived, it is the fuel that drives progress. Just imagine our world if no change had occurred in the last 30 years. Roll the calendar back to 1983, to find a world where cell phones were few in number and looked like bricks. Laptop computers (let alone tablet devices) were nonexistent, the Berlin Wall still stood, and FMLA was unknown. Despite the trepidation to move away from the security of what is known, change can often be good.

“Change Management” is the term given to efforts to help people successfully navigate any type of change. Given that change is, by its very nature, unpredictable and unwieldy, trying to manage it may be a barrier to success. Leaders may be better served by focusing on leveraging change rather than managing it. Here are three steps to accomplish that goal:

Identify the levers of change: Change doesn’t instantly materialize; it comes about because of a real or perceived need. Ensure that, as a leader, you fully understand the big picture behind the change. Often, there are influences outside your own job or organization. Ask many questions to understand all of the "whys" behind any change effort.

Take a positive look ahead:  People are often mired in the challenge of change simply because they are stuck in the present. That same mindset gives us heartburn in stop-and-go traffic. We observe only the mass of idling cars around us. We fail to see that we will move through and reach our destination, soon to fully forget the unpleasant experience. To leverage change, look ahead. What is the change intended to accomplish? Once it’s fully implemented, how will life look? What are the three most positive impacts likely to occur because of the change?

Embrace and promote the change:  Once a change initiative is underway, it’s difficult to stop it. Yet many try, contributing to frustration and wasted energy. With an understanding of the cause for change and a focus on the probable positive outcomes, it’s easier to rally around the change effort and become a cheerleader. It is rewarding and fulfilling to be a part of a successfully completed strategy. It doesn’t feel nearly as good to resist and derail a significant initiative.

Change will continue to influence every facet of our life – and for that, we should be grateful. Decades from now, when human teleportation allows instant contact with loved ones, cars sip energy from the air around them and batteries run forever, we’ll have change to thank. Leverage change now  to fully realize the many benefits that it will bring tomorrow.

 

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Build Your Strategic Muscle

As a leader, you may be coached to “be more strategic.” This advice, while well intentioned, is difficult to follow. According to Lominger, a globally recognized expert in leadership development, strategic agility – the ability to think strategically – is a critical leadership competency, but one in which many leaders are lacking. It is also among the most difficult to develop.

Many leaders are puzzled when told to "be more strategic."

Given the challenge to fulfill the “be more strategic” goal, what options do leaders have to build strategic muscle? Gaining an understanding of the meaning of the word strategic may be a good place to start.

Being strategic means “identifying long-term or overall aims and interests and the means of achieving them.” Leaders attempting to build strategic muscle should focus on a key phrase in this definition: long-term. Thinking versus doing, planning versus executing, and looking broadly versus focusing narrowly all support a long view. As such, they are important elements in the formula to be more strategic.

Many leaders attained their positions through stellar performance as individual contributors. With a wonderful ability to execute and the stellar results that followed, these lucky folks were rewarded with a promotion to a leadership role. Small wonder that these great “doers” struggle to be more strategic!

Building strategic muscle is similar to any muscle-building program. It takes time, practice and patience. Here are three strategic muscle-building exercises that a leader desiring to be more strategic should first take when faced with a challenge, project or problem. There is no time limit on completing these steps. In fact, if the situation allows, spacing them out over several hours or even a few days will be most helpful.

Look long:  Ask, “What would success look like?” Write down the first five things that come to mind. Avoid any tendency to filter the results.

Inject creativity: Consider the most unusual, unorthodox or untested actions that might help to achieve the outcomes you’ve just identified. Avoid the temptation to eliminate any actions due to budgetary, technical or personnel constraints. List everything that comes to mind, aiming for at least five creative actions.

Scan broadly: Identify every stakeholder – this means anyone who is impacted (positively or negatively) by the challenge, project or problem. Then, select at least three individuals from different backgrounds and interest groups and discuss the challenge, project or problem (obviously staying within the bounds of confidentiality, if the matter is sensitive.)

These exercises accomplish two purposes: First, the leader cannot immediately jump in to tackle the matter, wearing his or her tried and true “Super-Executor” cape. The natural pause of thinking time causes the leader to approach the situation in a much broader manner. Secondly, the process of exploring creatively and fully (especially with input of others) can open one’s mind to new ideas or different ways of addressing the challenge at hand.

Building strategic muscle is a challenge for any leader, especially those who have built their reputations on quick execution. Leaders can successfully meet the challenge through purposeful and diligent exercises targeted on developing strategic capacity.

 Image courtesy of Stuart Miles / FreeDigitalPhotos.net